Carolina Home Medical, Inc.
Location: New Bern, NC
Services: HME supplier specializing in patient care at home including respiratory and CPAP
Billing Software: Brightree
Results:
- Effective patient communication. AR reduced by 46.3%.
- Payment plans. Almost 90% of patients are staying current.
- Reduction in labor. 3 FTEs effectively reallocated to higher productivity tasks.
- Positive patient response. Patients appreciate simplified bills and pay on time.
Walla Walla HomeMedical
Location: Walla Walla, WA
Services: Full-service DME, including mobility, respiratory and sleep equipment (CPAP and BiPAP)
Billing Software: Brightree
Results:
- Paid faster. Daily sales outstanding (DSO) decreased from the mid 80s to mid 60s.
- Paid more. Average patient collections increased from 42% to 72%.
- More revenue with no additional staff time required. Billing staff stay focused on higher insurance payoff activities.
- Return on investment.The additional collections more than pay for the service each month.